IELTS.WORK IELTS FAQ # 1711363946
If you encounter a technical glitch during the IELTS listening test, remain calm and follow these steps:
1. Check your internet connection or device to ensure they are working properly. If not, try restarting your device or reconnecting to the internet.
2. Contact the support team for assistance using the contact information provided by the test platform. Provide them with a clear description of the issue you are experiencing.
3. Wait patiently for the support team's response and follow their instructions to resolve the problem, or wait for further guidance if it is not possible to fix the issue immediately.
4. If the glitch persists and cannot be resolved within the time limit of the test, it may be necessary to report the issue to the exam administration after the test, as they will determine the appropriate course of action based on their policies and procedures.
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