IELTS Free Online Speaking Practice
IELTS.WORK IELTS Free Online Speaking Practice # 1710181086
Part 1:
1. What is your favorite hobby or activity in your free time? How often do you do it?
2. Do you like to watch movies, read books, listen to music or play sports? Why?
3. How has technology affected the way you spend your leisure time?
4. Do you prefer to exercise alone or with others? Why?
5. What kind of weather do you enjoy most and why?
6. Have you ever traveled somewhere for a vacation? Where did you go and what did you like about it?
7. How important is it for you to stay in touch with your friends and family? How do you stay in touch with them?
8. What kind of music, if any, do you listen to? Why do you enjoy that type of music?
9. What are some of the advantages and disadvantages of living in a big city compared to a small town or village?
10. How would your life change if you had to move to another country for a job opportunity? What challenges might you face?
Part 2 (Cue Card):
Talk about a time when you received bad service. Describe the situation, explain what happened and how it affected you, and say whether or not you took any action after the incident.
Part 3:
1. How do businesses ensure their customers receive good service?
2. What are some reasons for poor customer service in a company or organization?
3. In what ways can people express their dissatisfaction with a product or service they have received?
4. How important is it for companies to respond to complaints from customers and how should they do it?
5. Some people prefer to shop online rather than go to physical stores because of the convenience. What are some disadvantages of shopping online compared to shopping in person at a store?
6. In your country, what kind of service is generally considered to be worse: customer service in shops or public services like transportation and healthcare? Why do you think this is the case?
7. How has technology affected the quality of customer service in recent years, both positively and negatively?
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