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IELTS Free Online Speaking Practice

IELTS.WORK IELTS Free Online Speaking Practice # 1710163209

Part 1 Questions:

1. What kind of places do you usually go to for entertainment? Why do you prefer them over other options?
2. Can you describe your ideal day off work or school? What activities would you include in it and why?
3. How often do you travel to other countries? What is the main reason for your travels?
4. Do you think it's important to celebrate festivals or special occasions? Why or why not?
5. What kind of music do you enjoy listening to? How do you listen to music (for example, on a device, through live performances, etc.)?
6. Have you ever had to move homes for any reason? What was your experience like during the moving process?
7. How would you rate your English language skills on a scale of one to ten, and why did you choose that rating?
8. What types of sports or physical activities do you enjoy doing in your free time? Which one is your favorite and why?
9. Are there any places in your hometown that you think are worth visiting as a tourist? What makes them special to you?
10. Do you prefer to shop online or at physical stores? Why have you made this choice?

Part 2 (Cue Card):

Title: A Time When You Received Bad Service

Describe a situation in which you experienced bad service, and explain the reasons why it happened. What steps did you take to resolve the issue, if any, and how would you rate your satisfaction with the outcome?

Part 3 Questions:

1. How has technology impacted customer service over the past few years, especially in your country?
2. In what situations do you think it is acceptable for businesses to provide bad service, if ever?
3. How can a company ensure that its employees are motivated and committed to providing excellent customer service consistently?
4. What measures should be taken to improve the level of customer service in your country, especially in comparison to other countries where such services might be better?
5. How important is it for businesses to train their employees on how to interact with customers effectively? Provide some examples from your personal experiences to support your opinion.

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