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IELTS Free Online Speaking Practice

IELTS.WORK IELTS Free Online Speaking Practice # 1710148993

Part 1

1. What is your favorite hobby? Why do you enjoy it so much?
2. Do you prefer to read books, magazines or newspapers? Why?
3. How often do you go shopping in supermarkets? What type of food do you usually buy?
4. What kind of places do you like to visit during your leisure time? Explain why you enjoy these places.
5. Do you think it's important to celebrate birthdays or special occasions with family and friends? Why or why not?
6. How often do you go out for dinner or lunch at a restaurant or fast-food place? What is your favorite type of cuisine?
7. What kind of music do you like to listen to in your spare time? Do you attend concerts or festivals related to this genre?
8. How important is it for you to keep fit and healthy? Can you share some activities that help you stay active?
9. What type of mobile device do you own, such as a smartphone, tablet, or laptop? How often do you use it in your daily life?
10. Have you ever traveled to another country? If so, where did you go and what did you enjoy about the experience?

Part 2 (Cue Card)

Title: A Time When You Received Bad Service

Talk about a time when you received bad service. What was the situation, and who provided the poor service? Explain how this affected you and how you dealt with the issue.

Part 3

1. How do businesses usually train their staff to provide good customer service? What challenges might they face in ensuring all employees follow these guidelines?
2. In your opinion, what are some common reasons for bad customer service in a variety of industries? How can customers address these issues effectively?
3. How has the rise of online shopping affected brick and mortar stores and their efforts to improve customer service? What changes have you observed in the retail sector as a result of this shift?
4. Some people believe that providing excellent customer service is more important than having a wide range of products or services. Do you agree with this statement? Why or why not?
5. In some cultures, it's considered impolite to complain about bad service. How do customers from different backgrounds express their dissatisfaction with a product or service they received?

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