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IELTS Free Online Speaking Practice

IELTS.WORK IELTS Free Online Speaking Practice # 1710023639

Part 1 Questions:

1. What is your favorite type of music? Why do you like it?
2. Do you prefer to read books, watch movies, or listen to the radio? Why?
3. What kind of sports are popular in your country? Which one is your favorite and why?
4. How often do you use public transportation in your city? Why?
5. How do you usually spend your weekends? Are there any specific activities you like to do on weekends?
6. Do you think it's important for people to learn a foreign language? Why or why not?
7. What kind of hobbies do you have? How did you develop an interest in them?
8. How do you usually spend your holidays? Are there any specific places you like to visit during the holidays?
9. Do you think it's important for young people to travel and experience different cultures? Why or why not?
10. What kind of events or celebrations are popular in your country? Which one is your favorite and why?

Part 2 (Cue Card):

Title: Talk about a time when you received bad service.

- What was the situation?
- Where did it happen?
- Who provided the service?
- How did it make you feel?
- What actions, if any, did you take as a result of this experience?

Part 3 Questions:

1. In what situations do people usually expect excellent customer service? Why is good customer service important in these situations?
2. How can businesses improve the quality of their customer service? Are there any specific measures they should consider implementing?
3. What role does technology play in providing customer service today, and how has it changed over time?
4. In your opinion, are some jobs more likely to require excellent customer service skills than others? Why or why not?
5. How important is it for companies to train their employees in customer service skills? What kind of training would you recommend?

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