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IELTS Free Online Speaking Practice

IELTS.WORK IELTS Free Online Speaking Practice # 1709956265

Part 1

1. What is your favorite type of music?
- Why do you like it?
- Can you name a few songs or artists you enjoy listening to?
2. How often do you cook at home and what are some of the dishes you enjoy cooking?
- Do you prefer cooking or eating out?
3. What kind of sports do you enjoy watching or participating in, if any?
- Which one is your favorite and why?
4. In your opinion, how important is it for people to have a good work-life balance?
- How do you achieve this balance in your life?
5. What are some activities that you like to do in your spare time?
- Which one of these activities has been most memorable for you and why?
6. How often do you go out with friends or family?
- What kind of places do you prefer to visit with them?
7. Do you prefer to travel to new places or explore your own city or town?
- Why do you feel that way?
8. What is a typical day like for you?
- How does it differ from a weekend day?
9. Can you describe the last book, movie or television show that you really enjoyed?

Part 2 (Cue Card)

Title: A time when you received bad service

- Describe a situation where you received poor customer service.
- Explain how it affected you and what you did as a result.
- What measures do businesses need to take to improve their customer service?

Part 3

1. How important is customer satisfaction in today's world, and why?
2. In what ways can companies provide better customer service to their clients or customers?
3. How has technology impacted the level of customer service that businesses provide?
4. What kind of skills should employees have to excel in customer service roles?
5. Some people argue that it's more important for a company to be efficient rather than having excellent customer service. To what extent do you agree or disagree with this statement, and why?
6. How can governments and organizations contribute to improving the overall level of customer service in their respective fields and industries?

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