IELTS Free Online Speaking Practice

IELTS.WORK IELTS Free Online Speaking Practice # 1709818853

Part 1 Questions:

1. What is your favorite way to spend your free time? Why do you enjoy it so much?
2. Do you prefer to read books, magazines, or newspapers? Why?
3. How often do you go shopping for clothes? Where do you like to shop?
4. What type of sports do you enjoy playing or watching the most? Why?
5. Have you ever had to travel a long distance by car? How did you feel about it?
6. Do you like listening to music while studying or doing other activities? Why or why not?
7. What are some ways you can reduce your use of plastic products in daily life?
8. What is a skill you have that you are proud of, and how did you learn it?
9. How do you stay up-to-date with news from around the world?
10. Do you prefer to exercise indoors or outdoors? Why?

Part 2 (Cue Card):

Title: A Time When You Received Bad Service

Describe a situation when you received bad service at a business or service establishment. Explain what happened, and why it was a problem for you. What did you do to resolve the situation, if anything?

Part 3 Questions:

1. How important is good customer service in businesses today? Why do you think so?
2. In what ways can businesses improve their customer service? Can you suggest some specific measures they could take?
3. What kind of situations or problems might lead to bad customer service from a business? How can these be avoided or resolved?
4. How have advancements in technology affected customer service, especially in the retail and hospitality industries?
5. Some people believe that providing exceptional customer service can lead to higher profits for businesses. What are your thoughts on this statement? Why might this be the case?

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